program findings

 

 

  1. Conduct a set of structured interviews or seminars at Central Saint Martins with designers, agents and manufacturers. Explore different design methods within textile disciplines and the concerns that arise within current practice . Look at attitudes to new technology with a view to building a questionnaire that will hold up a mirror to textiles professionals.
  2.  

    Meetings and interviews were held regularly both on a formal and informal basis with freelance textile designers. It is generally accepted that interviewing with open ended questions bring unexpected results. Individuals are more comfortable talking about their own individual view than objectively placing themselves within the context of the whole. Some are seemingly uninterested in the wider view.( Cohen and Manion 1989)

    We found interviewing very useful for anecdotal material and ‘ off the record ‘ perspectives and used some general feedback to elicit comment from groups at exhibitions and degree shows. However it was determined that a structured series of questionnaires would be needed to correlate data.

    Information was gathered and discussed. It was hypothesised that freelance textile designers are not a distinct profession but a group with diverse and flexible skills who enter a complex international business environment with varied abilities to weather that turbulence. To complicate matters it seemed that ‘freelance textile designer’ is a term which sometimes met with resistance from those whom we assumed came under this classification. Also inevitably there were going to be some overlaps between those in loose associations of designers who regarded themselves as studios and individual operators. Some freelancers also acted as agents. Some fabric designers also produced ( manufactured) fabrics or products and yet did not see themselves as ‘industry’ and were unsure into which category they most closely fit. We saw a distinct enough difference between three different sorts of operators with diverse interests within the same sector to differentiate the question sets .i.e. the creatives, the intermediaries and the product makers.– designers, agents /studios and manufacturers.

     

  1. Survey other similar studies in the field.

 

It would appear that there was no currently available study of design practice in the U.K. textile industry. This in itself was a justification for the study as a record of the state of play in the U.K. textile industry as a ‘snap-shot’ of practice and attitude at the cusp of the millennium and the point at which the use of the new technology is beginning to impact. The comparable studies that we found were:

 

The Survey of the United Kingdom Fashion Designer Industry’ commissioned by the British Fashion Council and carried out by Kurt Salmon Associates (Salmon 1991)

This based its findings on a questionnaire sent out to 150 design companies.

It surveyed a group of companies with an equivalent market and turnover.

The authors were confident that their survey provided an accurate image of the industry. Overall the Salmon enquiry concludes that the U.K. designer fashion industry is a "cottage industry "; undercapitalised and finding it difficult to compete internationally. Design standards are high but quality is poor. The poor quality of U.K. textiles and fabrics leads most fashion designers to use foreign suppliers. ( see Salmon )

 

‘ Survey of the USA textile industry and independent textile designers .

Elaine Polvinen ( Buffalo State College , State University of New York) a report on how CAD was perceived.(1989) Four hundred questionnaires were sent out and 40% of the industries replied and 20 % of the independent designers. Unfortunately this survey only came to light after we had finished our research ( see Polvinen, Textile Technology Int.)

 

 

‘The Internet : A viable Strategy for Fashion Retail marketing ?’ Ruth Murphy

( Program Leader –Department of Consumer studies at Glasgow Caledonian University.)

Fifty three questionnaires were sent to U.K. retailers by e-mail and regular mail service.

  1. responded , four were discarded. ( see Murphy )

 

‘Textile Design and Technology – Two Poles? ‘ a paper by Alena Pavko Cuden (Department of Textiles at the University of Ljubljana) an exploration of the integration of the technical and creative and its implications for further education.

  1. Gather names, addresses, design specialisms of textile designers, agents and manufacturers and approach a small representative group of each to assist in the development of the questionnaire. Visit trade shows and exhibitions to make contacts and identify chief players and the level of quality, depth of assessment to aim at.
  2.  

    To this end it was seen as imperative to identify key players and to find a balanced and representative group. This group should not only represent weavers, printers and knitters but also a breadth of working and business practice. We would attempt to cover those individuals who prefer to work in an art/ craft orientation with known customers as well as those who produce designs comparatively prolifically and impersonally, to be sold to unknown clients through agencies. We also wished to net a scale of experience to see to what extent attitudes and uptake of new technology differed as between those who had spent many years as designers and those at the start of their careers. We hoped to get an even representation of furnishing to fashion fabric designers. As to quality it was felt that we had sufficient experience to identify those working at the middle to upper cost and quality brackets. This is a comparatively small market community and whilst not close knit there are events and market weeks throughout the year where both the well-established and ingenue participants would tend to congregate.

    It was thought that the luxury market would not be a reliable indicator of common practice. Most of these transactions are specialised and often commissioned, although we are aware that many of our respondents would sometimes undertake such work.

    It would have been interesting to track down and compare practices at the low-end, fast turn around, knock-off end of the market but it seems that much of this work is done clandestinely and our initial enquiries only aroused hostility and suspicion.

    Textile items and products such as T-shirts and tea-towels have a much different business and pricing structure to the mainstream .(They are perhaps worthy of a separate study.) Except where they are included incidentally in the portfolios of those who have responded we decided not to pursue these routes of enquiry.

     

    We approached some well-established studios and agents at this stage. This group were keen to help educationally but were more wary of our motives in building a piece of

    software that could threaten their role in marketing designs. As we saw it, agents play an extremely important and crucial role as the buffer between the creative and the industry.

    Clearly there were different services on offer. We were interested in what part the new technology could play in augmenting these. Again we were looking for a range of experience, size of agency and studio; those handling a variety of different types of work and also some international comparison.

     

    Of all the groups we aimed to draw into this study the Textile companies proved the most elusive. We had effective discussions with a number of representatives of companies - to whom we are very grateful. However, most stated that they preferred to just have a ‘quick phone discussion’ and were unwilling to fill in a questionnaire. It looked as if it would be much harder to get a representative group of weave, print or knitwear manufacturers to fulfil the studies’ requirement.

    One of the difficulties was simply that of scale – e.g. the person responsible for the companies’ design-buying policies was not the same person who was in charge of new technology. Very large companies such as Courtaulds PLC had so many divisions with different demands that it looked as if tackling this sector would be beyond the scope of our study. Approaching someone authoritative enough to have an overview was often difficult given our own lack of ‘status’. There was less willingness to collaborate with education in this sector. Additionally the businesses could not envisage how education could help them- as " we already know our business ", our requests were often met with impatience. It was decided that we would approach a number of companies at trade shows such as Premier Vision and Indigo ( Paris ) with a view to making personal contact to be followed up later.This strategy met with some success and ultimately although the number of respondents in this section was not high they were representative and also players of significance and experience.

     

    It is our policy to maintain the confidentiality of those who responded.

     

    For the most part this was conceived as a study to evaluate practice in the U.K.

    However we were mindful that the marketing of U.K. textile design is a global activity .

    (Our questionnaires hoped to establish the scope of this.) It was deemed too costly and risky to translate the questionnaire and its responses into other languages. We decided to contact a number of English speaking designers working in these fields. We also targeted a number of European and USA companies to evaluate any significant differences of opinion, design methodology, modus operandi and attitude to the new technology.

     

  3. Examine the building and writing of questionnaire material. Find and learn suitable questionnaire / database software. Build interactive computerised questionnaires.
  4.  

    The writing of questionnaires is a complex and fraught subject in its own right.

    We looked at issues of appropriate modes of questioning and wrote the questions wherever possible with Yes, No ( and Sometimes) responses that could be assigned a value. Clearly there were occasions where the respondent would be moved to clarify their position so we allowed for a number of additional information boxes. Sliding scales with spine points were added for quantifying percentage responses.

    The pacing of a questionnaire is vital - it is necessary to keep the respondent interested and filling in to the very end. The respondent needs to feel involved; to some extent it is an opportunity to raise consciousness and issues through the respondents’ awareness

    of their own answers. And finally there must be an incentive to mail it back –

    ( we included a S.A.E. and all respondents, to whom we are immensely grateful, will receive a copy of this report. )

    Research Fellow – Ben Parish had helpful prior experience with questionnaires and programmed FastForm software that would compile information entered directly to a data base. ( Microsoft Access database )

    No questionnaire was to be longer than four pages – but we also had a constraint built into the software which limited the number of questions that could be compiled and stored digitally. The data base is active so it is theoretically possible to keep it up to date by asking others to contribute. However at this point the funding has ceased and the database may most usefully be seen as a snapshot of practice and attitudes at this point on time. The data base is available for scrutiny- minus the names and addresses of those who responded at our project web site and related web-sites of the

    London Institute : http://www.csm.u-net.com . There is a help file to guide your use and copies can be downloaded and printed out from your computer. We would apprecitae your comments.

     

  5. Questionnaires : Create three titles to establish the working practices of :

 

  • Freelance Textile Designers
  • Agents and Studios
  • Textile Companies

 

Sub sections of the questionnaire divided as follows:

 

Freelance Textile Designers

Part A. general questions

Part B. finding work

Part C. working with agents ( where applicable )

Part D. selling designs

Part E. legal issues

Part F. Technology

 

Textile Design Studios and Agents

Part A. general questions

Part B. selling designs

Part C. working with freelancers ( where applicable )

Part D. legal issues

Part E. Technology

 

Textile Companies

Part A. general questions

Part B. buying textile designs

Part C. commissioning freelancers ( where applicable )

Part D. legal issues

Part E. technology

 

An example of each questionnaire can be found on the textile research project web-site

At http://www.csm.u-net.com

 

  1. Send out the prototype questionnaires for evaluation. Amendments. Mail questionnaires to 500 identified recipients , also conduct face to face interviews with the questionnaire at Premier Vision, Decorex and 100 % design trade shows . Extend the availability of the questionnaire to Europe , U.S.A. and other practitioners via an internet web site

in order to make comparisons between working methods that might differ from those in the U.K. Use the web site to document the progress of the Ph2 project and make links to other textile sites in order to formulate an understanding of distance presentation and concept development in the textile arena – world wide.

 

The building of the three linked questionnaires and the database to analyse the findings was a major task and took 7,500 lines of C++ code to process. The questionnaires were tested by a select group of twelve representatives of each of the areas and different disciplines consistent with current practice in the textile industry.Out testers told us where they found ambiguities or repetitions and we amended accordingly. All questions were assigned numerical and code values to enter the information into the Access data base.

Five hundred were printed and distributed by post and through personal contact. A small number of people were approached face-to face and their responses entered into the computer directly. (this proved to be a more unweildy and time-consuming process than envisaged and this method was dropped.) The questionnaires were also set up interactively on the web-site. However the response from this was negligible.It was apparent that very few textile–orientated visitors found it. The findings of this research project are to be made available on the Central Saint Martins Fashion and Textiles School web site at a later date.The results of the questionnaire are to be written up and presented in a variety of forms i.e.

 

  • Published to papers and journals as articles- highlighting academic or business orientated aspects for different audiences and interested parties.
  • Edited as a simple report and feed back , as promised to those who participated.
  • Published in a form to support an the T3 exhibition material.
  • Incorporated in a multi-media interactive computer presentation with statistics, graphs and bar chart – compatible with the T3 Textile Techniques and Technology CD-rom.
  • Edited in HTML and published on our web-site www.csm.u-net/survey.htm
  • Presented at conference for discussion and review re educational issues.

 

 

  1. Enter the results of the returned questionnaires into the database. Evaluate statistically .
  2. We collected a total of 81 freelance designer questionnaires

    40 agent and studio questionnaires and 33 company questionnaires.

    This is to be considered a good return on the mail out and in the light of other studies – of sufficient significance for the statistical inferences to be relevant to the whole.

    See Questionnaire analysis

     

  3. Concurrently further develop a CD-rom (m2 ) presentation of T3 ( first phase) of the Textiles Research Project. Emphasis being on a high quality contemporary graphic interface and appropriate supporting explanations as to process, computing and materials. Credits and acknowledgements for sponsors. Add sound. The CD-rom to be compatible with both Mac and PC platforms.

    Now completed.(see below) 1000 copies of T3m2 distributed.

     

  4. Test and appraise methods and software for connectivity – video-conferencing, networking. Identify collaborators. Join user groups. Survey other similar projects.
  5. Set up ISDN lines at two/three London Institute sites and run series of tech tests

     

    Whilst awaiting the return of the questionnaires we turned our attention to the development of the various media. We reviewed software currently available at mid to top end of the range on three platforms – P.C.( IBM ), Mac and Unix. It became increasingly apparent over the period of the research project that textile professionals were moving firmly towards the use of the P.C. This is almost entirely due to the lower cost benefits and the greater range of software available on this platform. Stand-alone and dedicated CAD systems continue to be used to be used to great advantage. Nevertheless, we were looking for a moderate, user friendly specification which would be highly compatible with other users. For this reason it was decided that the CD-rom interactive showcase of the T3 Textiles,Techniques and Technology already in development on the Macintosh system be extended to the P.C.

    It is intended that 1000 copies of this work will be distributed internationally.

     

    Also apparent throughout this period was that the software available for the textiles and design sector was increasing and improving in sophistication at a tremendous speed. The questionnaires were invaluable in evidencing the need and feasibility of an aid to the communication of designing, technical information, negotiation and fostering of trade in the textiles sector. We were also able to gauge the preferences and blind-spots of the textiles professional re computer software. It was unrealistic to attempt build a program that could encompass all of the features across three different disciplines. The advent of real-time application sharing offers the opportunity for all this and more through the simple medium of an internet service provider (ISP) on a fast modem and broad bandwidth.(see technical appendix on web-site) The cost of such connections are tumbling rapidly and the hardware that goes with them is now well within the reach of an average freelance designer, agency or studio. We found that once we had set up a connection to the internet we were able to locate information, software and advice much more readily and to effectively pursue the second part of this project – the creation of new communications and portfolio software .( see Portfolio interface Software )

     

    Running tests on ISDN lines for transfer of artwork and design discussions.

    We set up two computers ( Pentium 133 P.Cs) on different Institute sites with Connectix cameras, microphones and speakers, video-capture boards and ISDN 2e connections and terminal adaptors. Unfortunately we seriously underestimated the time it would take to get connected.(The British Telecom advertisements were claiming ten days.) In the event it took three months largely due to a change in the specifications in the technology and a paperwork log jam on both accounts. This delay had inevitable repercussions for the testing and evaluation of the processes. A number of possible scenarios that might apply between designers and their clients were tested, including the intermediary of the agency. In the business environment video-conferencing has been shown to support faster, more spontaneous decision making. In practice it takes some getting used to – however the difficulties are quickly over come by only switching on those utilities currently demanded and accessing greater speed and clarity. It enables distance sharing of applications which is a significant cost saving on software . File transfer of documents and information is extremely fast ie.e. almost instant, and a huge advantage over fax and courier deliveries. ( in true-colour unlike the fax machine.)

    Travel costs are cut down to a minimum. It allows for very quick or frequent meetings which would probably not take place at all given distance constraints- so cutting lead times. This in turn alters the relationship between those using the system to one of familiarity – generally improving the sense of loyalty that one party has to another. Video- conferencing is beginning to open up new market areas, especially in the individual and commission design areas. It is still an emergent technology but many studies are throwing light on the benefits of working globally in this manner. The majority of these are

    in the fields of architecture and major engineering projects. Given the now global scope of manufacturing clothing this technology should prove to be a genuine cost saving for the fashion and textiles industries.It is already fully embraced by the magazine publishing and advertising graphics fields .

     

    Bibliography of studies and reports which we found of use:

     

    Fashion Net - Project B3004 Fashion Database Network ( FINS – Fashion Intelligence Navigation System ) through a LAN bridge setup using PC’s and SUN workstations, over an ATM connection via the Queens University Belfast. http://dougal.derby.ac/fnet/

    This coterie have also tested a video-conferencing software called ShowMe and a whiteboard application for fashion designers called Scribble.

    The Right Tool at the Right Time – drawing as an interface to knowledge based design aids. Ellen Li-Yuen Do. College of Architecture. Georgia Institute of Technology and Sundance Laboratory for Computing in Design. Boulder, Colorado.

    A proposal for an intelligent sketch environment responsive to the needs of the designer.

    ‘Do’s and Don’ts of Video-conferencing’ – P. Riebold. experience from LIVE-NET.

    SIMA report no 7

    Strategies for the effective use of Computers and Communications Technologies in Art . Colin Beardon University of PlymouthTechnical report series ISSN 1356-9066

    From the Advisory group on Computer Graphics

    Release 2.0 A design for living in the Digital Age. Esther Dyson ( the ‘First Lady of the Internet’ .)Viking 1997. Issues for societal change raised by digital communication.

    Digital Business Ray Hammond ,Hodder and Stoughton 1996

    User Interface Design K.Cox & D. Walker , Prentice Hall. New York

    Tele learning in a digital World B. Collis Thompson Computer Press

     

  6. With reference to survey material and experience gathered from discussion with collaborators and staff set down the tools and services to be incorporated into the textile design portfolio interface software.

Locate ‘off the shelf’ software to combine with this suite. Build structure of software in Visual Basic . Discuss and draw up plans for the look of the Graphic User Interface (GUI).

Develop, test and complete the group-user software to a point of distribution for evaluation purposes.

Having reviewed the literature and software with the benefit of indications as to what is required by the textile designer and practitioner through workshops and responses to the questionnaires we have identified the form and style of a textiles ‘portfolio ‘software package.

We have in our sights a clearly defined scheme of the contents and mechanism of an integrated useful suite . This is to be based loosely on the familiar ‘Microsoft Windows’ icons and routines set within the framework of a (textiles metaphor) ‘friendly’ graphic user interface. ( see appendix - test interface images )

This interface to be customisable to suit the personality of the owner but also to retain a compatibility with those remote users who connect with it. ( e.g. in the same way that kitchens vary in style - yet we still know how to locate the fridge and the sink.)

The interface will be intuitive; the use of the software will not require training although it takes some practice to use the video-conferencing utilities with confidence.

At present the skeletal structure has been coded in Visual Basic and is in place. A large number of tools have been assembled for arrangement however it is unnecessary to overload the features of the tool-set as it is possible to interact with the specialised software preferred by the designer. (Only one user need have that software for it to be usable to all through the Microsoft Netmeeting connection.) It would be useful to have further corroboration here from all three sectors as to which general tools are essential. Additionally it could be possible to ‘buy’ a specialised toolset for the different textile disciplines.There is clearly a need for further testing and running more ‘scenarios’.

Tools and services to be included:

 

  • Broadly the software covers simple and necessary textile design processes of the painting, scaling, graphing and repeating ( half-drop through the 17 symmetries).
  • It includes 4 colour set processing, colour reduction and CLUT palettes.

‘Pantone’ colour matching ( licence to be applied for ).

  • Weavers and knitters will be able to work on specifiable graphs.
  • Archiving ( fractal compression ) and slideshow presentation of a digital portfolio which can be accessed by album, keyword, category, number, price etc.
  • Customisable ‘stationary’- business templates for ordering, invoicing, dockets, terms, memos, stocksheets, authentification certificates etc.
  • A textile glossary – possibly updatable to a foreign language dictionary.
  • advice on legal rights, copyright information and digital watermarking for the security of designs.
  • A connection to Microsoft netmeeting provides the multi-user with video-conferencing, audio and whiteboarding.It should be possible to join special interest groups and have details of trade events, sales etc. sent to a calendar.
  • Real-time application sharing (given the broader bandwidth of an ISDN telephone line.)
  • direct file transfer.
  • lock-out and pass-words to prevent prying. Digital watermarking and registration.

 

( see Current Status or web-site for an update of this software )